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The Cushman Report

Breaking News, Trends and Information about

the Communications Marketplace

August 2000

The past few months have seen major market shifts and the dot com craze is now tempered with a dose of reality, which I think is ultimately good. I talk about trends in this newsletter and, as promised, I’m beginning a series on the "Story of an Offer." The second and third installments will be out at the end of August and September -- I guarantee it. (Yes, they are written.)

My team and I are evaluating and updating our website. We’d appreciate your input. There is so much on it, it may be time for a good housecleaning and reorganizing. Another note, by the end of August we expect to have an on-line system in place (totally secure, of course) where you can update your record. Keeping up with changing e-mails and new contact information is a huge challenge. Thank you for your help.


MARKET TRENDS

COMPENSATION

THE TORRID PACE

TELECOMMUTING AND FLEXTIME -- IT’S EXPECTED

THE STORY OF JUNE, THE STORY OF AN OFFER -- CHAPTER ONE OF THREE


MARKET TRENDS

This has been an intensely busy and somewhat inefficient few months as the market has continued at a torrid hiring pace. We are being forced into frantic forward motion and making mistakes along way. By we, I mean job-seekers and hiring organizations alike.

The critical factors in this marketplace are:

  • At least three good jobs exist for every qualified candidate -- at every level.

  • Knowledgeable employers know this and are prepared to move quickly -- perhaps too quickly for job-seekers. Other employers have suffered and lost candidates they wished to hire (perhaps two or even three times for one job).

  • Employers are now "selling" candidates on joining the company before they know if they actually want to hire the individual.

  • The pace of the hiring cycle is now as short as two weeks, even for corporate hires.

  • The response rate to a good resume is 24 hours.

  • Candidates who just start to explore job opportunities are finding they are completely swept up by the pace.

  • Hiring organizations are so short-staffed they will hire under-qualified, average performers and pay competitive market rates.

  • Salaries and benefits are holding at the levels achieved this past spring. Signing bonuses are virtually a given as part of any offer and have become so substantial that companies are writing clauses in offers to protect themselves if a candidate leaves in less than one year.

  • The average time to determine if a move to a pre IPO dot com is a good one, is from six to nine months.

  • Now that we are in the second wave of the dot com cycle, the risks involved are becoming clearer and candidates are more selective about moving.

  • Corporate opportunities are coming back in vogue.

  • Agency positions are available everywhere and there is a feeding frenzy for good candidates open to considering agency jobs. Offers are made within days. Agencies are monitoring sites for resumes and responding in numbers that are overwhelming for candidates.

  • The areas where agency needs are the greatest continue to be at the Manager (five+years ) to Director levels (8-12 years of experience).

  • Career tracks, always jumpy in high tech markets, are becoming even more unstable -- staying one year in a position is the norm. Agencies hope to keep their junior to mid-level staffs for two years; three years is exceptional.

  • Dot coms have created a demand for a hybrid -- the Director of Corporate Communications and Investor Relations. It has been rare up until the past six-months to find jobs that combine both disciplines.

  • The appeal of taking a company public/creating tracking stock has ushered in a time for the ascendancy of the IR function beyond its accustomed place as a partner in the marketing/communications mix. It has become (in a limited but growing number of situations) a CEO priority.

  • Salaries, signing bonuses, stock options, vesting programs -- the offers are becoming more complex and waiting periods are shrinking; month to month vesting after the first year is being offered more frequently.

  • Growth, traffic and congestion have constricted commuting distances; jobs are in the wrong place for Bay Area homeowners; employers are becoming more flexible about telecommuting and flextime.

While I’d like to take the time to discuss all of these ideas, I’ll comment about several critical trends.

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COMPENSATION

Compensation is on everyone’s mind. As jobs turn over, the ranges move up; the faster the churn, the more the upward pressure. Over the past five months (from early spring to late summer) salary ranges have been stable. There are several reasons.

One of the most obvious is the slowdown in dot com hiring as venture money and the market have come down from their initial exuberance (welcome to the real world of risk). Another is the difficulty in filling jobs. There are so few candidates (relative to openings) that it is taking longer to find and hire a "solid" candidate. Jobs can’t turn over as quickly in these circumstances. As dot coms are scrutinized more carefully, corporate posts are being seen in a more attractive light. The tradeoff then becomes less risk (and less stock) for stability and career enhancement.

Where corporations have been competing for candidates over the past six months, their base salary ranges have escalated to keep up with dot coms. It is the companies that have rigid salary ranges or that are entering the market for the first time in many months who are behind.

The ranges I mentioned in my last newsletter are still accurate. Directors are averaging a base of $150,000 with sign-on bonuses in the $20,000+ range. Stock options for pre-IPOs have moved up as their appeal has been tarnished. I’m seeing options in the 40,000+ area. Vice Presidents are easily at the $200,000 (base) level with escalating sign-on bonuses, relocation packages, stock options, etc. The vesting schedule for options has moved from four-years to three and it is not uncommon to see 25% vesting after one year with a month by month schedule after that.

Companies are becoming much more careful about hiring contracts. Relocation payments and sign-on bonuses are being tied to longevity. If a new hire leaves in less than one year, those amounts must be repaid. Some agreements stretch those terms out for two years with a prorated schedule, forgiving part of the loan after the first year. Candidates, when considering new opportunities, must alert their new employers of these clauses and not wait until final negotiations.

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THE TORRID PACE

From the job seekers perspective, the hiring pace is giddy, flattering, pressured, sometimes overwhelming and confusing. If a Manager, Director/Supervisor or even VP level is a solid to outstanding performer, he/she can expect three offers within four weeks (down from five or six offers earlier this year).

The acceleration requires that the job seeker be prepared to make a decision about what the non-negotiables are before the first interview. Saying "I’m not in a rush and I want to be careful about making the right decision." means s/he will be turning down offers because that is the only way not to be rushed. The serious question is, "Am I saying no to a really good opportunity simply because I don’t know what I want and the timing is premature – or is this really not the position for me?" I’d hate to be in that quandary. And the only way to avoid such a dilemma is to say, "In four weeks, if the next great job landed on my doorstep, would I be able to say ‘yes?’"

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TELECOMMUTING AND FLEXTIME -- IT’S EXPECTED

You Can’t Work for A Mid-Sized High-Tech Corporation in Downtown San Francisco

Traffic has hit "critical mass." It is so bad that work choices are centered around the question of where the company is located. In any search that is one of the first issues to be reviewed. Can I get there from home in less than an hour?

Telecommuting and/or flex-time are becoming part of a normal work week.

As agency executives based in San Francisco, for example, seek corporate opportunities—choices are limited. Start-ups and service-oriented organizations can afford the space to be in the city. More mature companies, with larger facilities and hundreds of employees require more land, which puts them in Silicon Valley, the East Bay or occasionally, north of the city

It is a reality that traffic and congestion are creating significant barriers to career advancement. There are only certain jobs that permit telecommuting. This is particularly the case if the job reports to senior officers who are at headquarters.

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THE STORY OF JUNE, THE STORY OF AN OFFER -- CHAPTER ONE OF THREE

I recently spoke to a group in Silicon Valley about the story of an offer. The search was for a Vice President of both Corporate Communications and Investor Relations. This is a fun tale to tell and I’ll break it up into chapters (so for a few months at least there will be an on-time newsletter).

A Snapshot of the Drama

Our corporate client, a California-based, well-established high-tech company, is at the final stage of its quest to fill a newly created Vice President position. An offer is on the table. From the time we were asked to present our credentials until the offer was made, six months had elapsed. It was the fastest speed the CEO could accommodate.

Our finalist received the initial offer and evaluated it. Bottom line, she is not satisfied with the package and is negotiating for increases in options and the signing bonus. Her initial reaction was more positive, but upon reflection, declined it. The issues are significant.

The situation is very delicate -- the company has offered a salary increase of 15% over base, options at the 25,000 level (this is a mature company by tech standards) and a 15% signing bonus. The minimum figure for the post is $180,000 base and there is no specific maximum figure.

My Analysis

The offer, in my opinion, is not attractive enough. There are so many opportunities and the ranges are escalating so quickly that Senior Director posts are pushing against the salary ranges for Vice Presidents. The in-house ranges for Vice President positions are under pressure to move up by 15% and top performers are then building upon the new figures for bigger packages in this churning market. Salary figures that are more than six months old are simply out-of-date. Corporations that rely on one year-old salary comparisons with peer level companies are being caught flat-footed. Companies that have not been in a hiring mode for over a year are often 20% below the market when extending offers. It is only when they have been turned down two or three times that the hiring team adjusts to the new reality.

The Mindset of the Two Parties – Where Do We Go From Here?

  • How much does the corporation want the individual?

  • How much does the individual want the job?

  • Is it possible to close the gap? Will the partners leave the table bruised and disappointed? Will there be a happy ending? (with lots of kudos to go around?)

Before we reach the end of this tale, let’s go back to the beginning and see how it all started: Chapter Two will be released by the end of August.

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