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Judith Cushman & Associates Retained Executive Search in Communications
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The Cushman Report To subscribe to the email version of The Cushman Report, please send a note to info@jc-a.com with "subscribe" in the Subject line. Click here to view past editions. The Cushman Report Breaking News, Trends and Information about the Communications Marketplace April 2001 April's newsletter features the second story of a career dramatically impacted by the market downslide. "Paul" recognizes the importance of making a career-defining move yet realizes his choices are limited. We'll see how he arrived at the best strategy to fit his goals. JC&A continues to be quoted in trade publications and at the end of March, PR WEEK reported my interpretation of its salary survey findings. I've combined my comments with a few observations about why professionals are so restless in these times and why, despite that, they need to remain calm and sit still. Ive also provided details from the April 3rd Wall Street Journal story about offers -- where I was quoted. Judy JC&A IN PR WEEK AND THE WALL STREET JOURNAL This is the second story reporting how the market slowdown has impacted the career of a talented and successful professional with specific goals that he cannot achieve now. Until he was laid off recently, Paul was an Investor Relations agency VP who found his niche through an indirect route, but once connected, realized this field was his calling. Paul controlled his destiny until the second quarter of 2000. He expected to find a corporate job to cap his career and move onto the "A" track. It was not to be. Here is the path he followed and where he is today. Pauls Early Career Paul was educated at one of the finest schools on the East Coast in preparation for an international relations career. He graduated with honors and spent one year as an undergraduate in Europe at the London School of Economics. Unfortunately, in the early 90s, the job he sought was simply not available, and Paul was recruited into investment banking. It stuck. His education and intelligence fit the analyst function and he began a classic track that would lead to a lucrative career as an investment banker and "deal maker." However, he had a strong intellectual bent and reentered academia and a PhD program after three years in the industry. This move says something about his character, willingness to take risk and "think outside the box." It was an important sidebar to his history because he discovered that he was miserable in graduate school. He eliminated that baggage and devoted himself to building a career in business. Paul was an urban "junkie" and found major East Coast cities tremendously appealing for their pace and diversity. From the outside, it looked like he was leading a "charmed" life -- well educated, on the path to wealth and working in New York as a research analyst for a prestigious, top tier investment banking firm. However, as much as he saw the potential for financial gain along this route he knew that his heart was not in it. He just didnt have the "thirst for closing deals" as he put it. The Transition to IR After seven years of building a successful track record, he instinctively knew it was time to move on -- and he had the good sense to act on that instinct. He was honest with himself and had the courage to leave a traditional path. Money, though important, was not a prime motivator. Paul had had some exposure to the IR function, but had never seriously considered a career move until he realized he could put his analytical and relationship skills to use, without having to work the 80 to 100 hour weeks that deal making requires. Paul didnt know then that a classic source of Investor Relations professionals is the analyst community -- well versed in the fundamentals, energized and (for the more junior types) not yet at an astronomical compensation package, so the transition was reasonable. He contacted Public/Investor Relations agencies in New York and found that virtually every major firm was interested in talking to him. The fit at one top-rated consultancy was excellent and the IR group, solid. Paul immediately jumped in and found he was handling both the communications and Investor Relations programs for Fortune 1000 companies. He was a natural for the field and had both the analytic and creative tools to succeed. His innate intelligence was an asset in this fast paced, sink-or-swim environment. However, this transitional job came to a sudden halt one year later in the late 90s when one after another client left the firm and the IR team decamped for other professional opportunities. By now, Paul knew that a career in IR fit him and he quickly moved to another top 10 agency to build upon his first years experience. The firm had an impressive roster of Fortune 500 accounts. It was an excellent learning environment and Paul rose quickly to a Director. Moving to the West Coast He knew that he was under-compensated but well treated otherwise. Paul felt the experience he was gaining was excellent preparation for solidifying his career -- and well worth the financial tradeoff. He was with the firm for about two years when wanderlust struck and he decided to move to the West Coast to help take companies public. His company footed the bill and he arrived in a major city in the spring of 2000 when the market was red hot. He was in his office about three weeks when the phone began to ring with calls from business contacts and recruiters all trying to interest him making a change. It was the first time Paul had experienced this pressure. He was tempted to start looking once he realized the premiums being paid IR Directors to join dot coms. I remember talking to him and saying, "give your employer a chance to fix the compensation problem -- otherwise a change would reflect poorly on you." He waited for several weeks and the agency was able to make an adjustment, but it was still below market and Paul knew it. His employer had given him a 20+% raise but the going rate was still 20% higher. The Boom Time and the Bust Paul had hoped to move from his then current employer to a corporation, but he loved being in an urban setting and there were more top-paying agency jobs in this city. He had said he would be open to exploring both corporate and agency positions. Not unexpectedly, another major agency interested in launching an IR department was aggressively poaching talent from local firms. The offer to Paul was at the market rate and reflected a $25,000 increase over his just adjusted salary. In only one year, Paul had jumped his base by 50%. It was now well into the summer of 2000 and the dot-com balloon was beginning to deflate. But agencies hadnt felt the change and their budgets were still looking solid. Forecasts were still sanguine and management did not see that the train was slowing down. It was the wrong time to bring on highly paid senior executives to build an IR practice just when budgets were tightening and dot coms were not able to secure funding. Paul was in a vulnerable position and early in 2001, it was clear the department was not breaking even. As recently as the end of January, agencies did not expect the budget cutbacks that hit just a few weeks later. Pauls employer announced layoffs summarily and he was let go with no severance. It was now mid-late February and Paul began an immediate job search with barely six-months in his most recent job. His recent track record is spotty. He was brought in to help build a department and couldnt meet that goal. Paul fears that potential employers will perceive him as a "job hopper." But how much can be accomplished in such a short period of time? How valuable is his experience in deflationary times? Career Choices in a Shrinking Job Market Paul would prefer to move to a corporation to better utilize his finance background and knows that a corporate IR position would put his career back on track. However, that may not be an immediate option. He has identified four corporate opportunities and is interviewing for them, but so are other excellent candidates who have corporate experience. (This would be his first corporate opportunity.) He does not know how he compares with the other contenders. One corporate opportunity is with a biotech company that is nearing critical point in the FDA approval process with its initial drug. But the company does not have any analyst coverage and may not have the long-term growth opportunities that Paul seeks. There are just too many uncertainties. Given how flat agencies are, there is no safe haven. In assessing this picture, Paul is considering the long-term fallout of taking a lateral or high-risk job at a financially shaky company. He recognizes that he would damage his marketability if there were yet another six-month position on his resume. He will not accept an offer knowing he would not be happy -- that is a sure formula for failure. Money, as it has in the past, is not a prime driver and he could consider a lateral or slightly lower salary without serious consequences. However, Paul should not consider a move that is too junior for him even at an excellent company because he will quickly lose interest. Also, there are no guarantees that he will be promoted despite verbal assurances at the offer stage. I have seen too many situations, where with the best intentions, (non-binding) promises cannot be kept. Buying Time Paul has been approached to do high-level freelance IR consulting, arranging roadshows and traveling with senior executives. He is seriously considering this interim work that will allow him the flexibility to continue looking for a good match while earning some income. He can also keep current in his field. For Paul, this cutback comes at a time when he must make one of the most critical moves of his career. If he can find an excellent corporate opportunity, where he could expect to stay for several years, that would be the best choice. For now, freelance work would give him the time needed to find that match. If this downturn is short term, his talents and experience will be in demand within a few months. Patience to wait until the market turns may be the best strategy overall. Well see. JC&A IN PR WEEK AND THE WALL STREET JOURNAL When it rains it pours. JC&A was just extensively quoted in PR WEEK's March 26th edition, reporting on salaries in 2000 with the prophetic question, "Now What?" The story talks about the frenetic hiring activity within the tech sector and particularly in the Bay Area. While overall salaries went up 17%, the jump for PR folks in technology rose by 27%. That does not take into account cash bonuses (sign-ons were practically a given) stock options and end of year awards. The potential for dramatic -- even embarrassing -- compensation increases marked the first three quarters of 2000. Agencies did their best to keep up and for the most part were able to offer somewhat comparable base salaries. They lost in the game called "other cash compensation." The article deftly transitions to the new reality and quotes me in describing the market reversal. "Last year, PR people had a very fixed idea of what they wanted, calling all the shots down to the last detail... It was always corporate, always stock options, pre-IPO. They would even specify the length of the commute. Not anymore. Today the job market is much more flexible. Candidates are open to agency positions and the dollars are softening. Issues like the length of the commute are barely mentioned." While the time is not ripe for career moves, as we see in the story of Vince and Paul, this does not mean the troops are content to sit in their chairs. In fact, I am observing a systemic restlessness -- nationwide in our profession. It is the psychological need to "move forward," to generate action as work slows and there is more time for reflection. Is it logical that there should be such a strong drive for change when the going is tough? The answer is definitely not but that doesn't stop fast-moving, results-oriented producers from wanting to feel they are in control of their destiny. Every day I have been spelling out the downside of a move and assessing risk to professionals. They need to hear that a new opportunity must be extremely appealing for them to leave a "sure thing" in these uncertain times. Listening to me analyze their options makes it very clear that a mediocre move locks them in for a year (at least) and leaves them vulnerable to putting up with a bad move in a slow market for too long. And no one is immune from circumstances beyond her control. Nevertheless, according to the survey, about 35% of respondents expect to move to new jobs in the next 12 months and only slightly less -- 32+% are actively looking. Another startling number in the survey, 50% reported they are dissatisfied with opportunities where they are. To me these numbers point to a work force that is not loyal to current employers and that is distracted by personal agendas -- resulting in a loss of productivity and creativity. Employers have an opportunity to focus on retention and engendering loyalty while jobs are scare and turnover is temporarily slowed. Once the economy rebounds and we achieve a more normal equilibrium, the game of musical chairs will start with a vengeance. The survey results are summarized in the March 26th edition, pages 24-31. The cost of the full report is $250. Call Talya Meyerowitz at (212) 251-2600 for more information. (http://www.prweek.com) JC&A made the Wall Street Journal! We are now "officially famous." On April 3rd, correspondent Perri Capell posted an article on the Wall Street Journal web site titled, "How to Compare an Offer to Your Current Pay Package." Related links included a Case Study, "How One Executive Negotiated an Offer." I am quoted in her article and the case study focuses on an offer I brokered between a Vice President of Marketing and a Director of Marcom. Overall the subject is well covered and there are specific checklists and comparisons that are very helpful in evaluating the total dollar worth of an offer. I commented that until the need arises (when an offer is on the table) "a lot of people don't have the vaguest idea of what they are really earning." I also stress that when handled correctly the offer process cements the match and establishes excellent pathways for future communication. "The whole process should be a discussion, not a confrontation" with the result that the employer and employee meet in the middle with both feeling listened to and respected. The articles are at: http://www.careerjournal.com/jobhunting/negotiate/20010403-capell.html We continue to encourage subscribers to share their experiences and strategies for coping as we all balance too much work with family pressures. One typical type A "start-up" junkie (I say that with affection since I know and like her) faced a family crisis. A parent became seriously ill and no one was in the area to take on the seemingly overwhelming tasks of selecting the right care solution as well as dealing with the endless details of appointments, medical paperwork, consultations and, most importantly, finding the time to visit her loved one. |
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Judith Cushman & Associates 15600 NE 8th St., Suite B1, PMB 178, Bellevue, WA 98008 s (425) 392-8660 Fax (425) 746-8629jcushman@jc-a.com s www.jc-a.com The Judith Cushman & Associates web team would appreciate feedback concerning this site. Please e-mail your comments, questions and suggestions to heathers@jc-a.com. |
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